Join Us
Grampian Fasteners is a local company with ambitous plans. Already one of the largest fastener distributors in the Grampian area, we've now set our sights on becoming the UK’s primary fastener supplier to the global Oil & Gas industry.
Our core philosophy is that we make it as simple as possible for our customers to buy what they need and we know that talented people are essential to achieving our dreams.
We are 30 strong - and slowly but steadily growing. As such, from time to time an opportuntity will arise for a new member to join the team at Grampian Fasteners.
If you are a seeking new challenges, have a look at the opportunities that we currently have available.
Applications can be submitted to Ann Doyle (Operations Manager):
Current Vacancies
Customer Care Manager
At Grampian Fasteners we want to ensure that our customers have an exceptional experience (in a good way!).
The Customer Care team is the main contact point for our customers and is responsible for dealing with enquiries, issuing quotes and processing customer orders. As a result, they have the biggest impact on delivering the ultimate customer experience.
The primary role of the Customer Care manager is to ensure that the team is delivering that experience - now and in the future. This is achieved by;
- Ensuring the company values are being upheld by the team at all times.
- Setting and maintaining customer service standards.
- Improving the skills and knowledge of the team.
We are in the business of simplifying fastener procurement - making is easier for customers to buy from us. The Customer Care manager needs to work closely with the Business Development team to ensure that feedback is acted upon in order to make it easier for each individual customer.
If there was only one requirement for the role it would be that you genuinely care about our customers.
Interested? Apply now.
Accounts Administrator (part-time)
We are looking for an individual with a professional attitude to perform a variety of accounts duties. We have over 500 live customer accounts and 300 supplier accounts at any time. All accounts duties will be shared with another full-time administrator. The role covers Sales and Purchase Ledgers and includes;
- Credit control – a major part of the role ensuring that customer accounts are settled on time.
- Supplier invoice posting – matching invoices against purchase orders and resolving any differences.
- Supplier payments.
- Bank reconciliation.
- International payments.
- Filing and administration.
The ideal candidate will have previous experience and the following attributes;
- experience of at least one computerised accounts system
- experience of Credit Control
- excellent communication skills
- be customer focused
- have a good telephone manner and other interpersonal skills
- work well as part of a team.
16 hours per week arranged to suit the successful individual.
Interested? Apply now.
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